Senior Operations Manager
This vacancy was reviewed once more recently. The team re-opened screening for this role. Submit your application while the role is open.
210 applicants · 86,100 views
About the Role
If you've outgrown your current general role, Social Innovation Lab's Senior Operations Manager opening in Cary might be the stretch you've been after. If you have 7 years in general, this hybrid job offers $105,000 - $151,000 plus the room to lead and grow.
Key Responsibilities
- Map the handoffs between NC teams so nothing falls in the cracks
- Keep NC reporting accurate enough to bet decisions on
- Make peace with autonomy-rich ambiguity and ship anyway
- Close the loop on every Cary request you touch
- Track key metrics and report findings to your manager each week
- Keep records, systems, and shared files organized and up to date
- Move general decisions forward when consensus stalls
- Turn ambiguous Conflict Resolution requests into shipped, measurable outcomes
What You'll Bring
- Roughly 8+ years operating in a similar Senior Operations Manager position
- Familiarity with Social Innovation Lab-scale workflows, or the appetite to reach them
- Equal parts Coaching depth and Empathy curiosity
- Comfort with a Social Innovation Lab pace that rarely sits still
- The integrity to flag your own mistakes first
- A Social Innovation Lab mindset: scrappy today, scalable tomorrow
Social Innovation Lab makes Empathy look simple, which anyone in general knows is the generously-mentoring hardest thing to pull off. Our Cary, NC culture runs on written context, generous handoffs, and very few status meetings.
The $105,000 - $151,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible hybrid days you can plan around.
Confirmed active this hour for the Cary, NC crew, no waiting list.
If a $105,000 - $151,000 role with room to grow sounds right, Social Innovation Lab would love to hear from you.
Skills
- Innovation
- Critical Thinking
- Empathy
- Strategic Planning
- Self-Motivation
- Conflict Resolution
- Attention to Detail
- Professionalism
- Coaching
Benefits
- Stock options
- Mental Health Support
- Volunteer time off (VTO)
- Flexible Work Arrangements
- Backup childcare assistance
- Annual salary reviews
- Accessible workplace design
- Ping Pong
- New hire onboarding stipend