Operations Director

About the Role

The Operations Director we want doesn't just use Active Listening; they question it, improve it, and teach it, all from our Detroit, MI hub. At Community Excellence Foundation, $122,000 - $180,000 buys a director seat, but 11 years of Customer Service buys you the ownership that comes with it.

Key Responsibilities

• Adapt quickly to shifting priorities in a fast-paced general environment
• Prepare reports, summaries, and presentations for review by leadership
• Notice the boldly-pragmatic gap between the spec and the shipped thing
• Keep your Active Listening edge sharp as the MI market shifts
• Follow safety protocols and best practices at all times
• Hand off People Management work clean enough that nobody has to ask twice

What You'll Bring

• The kind of reliability that earns you the hard assignments
• Authorized to work in the United States without sponsorship
• Reliable, accountable, and committed to following through
• 11 years of learning when to trust the process and when to break it

From our Detroit, MI office, Community Excellence Foundation ships design-led products used by companies large and small. At Community Excellence Foundation, asking for a day off doesn't require a doctor's note or a guilt trip.

Count on $122,000 - $180,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

Fresh as of this morning, Community Excellence Foundation marked the director seat available.

If a $122,000 - $180,000 role with room to grow sounds right, Community Excellence Foundation would love to hear from you.

Skills

• Work Ethic
• Process Improvement
• Communication
• Customer Service
• Active Listening
• People Management

Benefits

• Pet Insurance
• Annual salary reviews
• Employer pension contributions
• Catered lunches
• Mentorship programs
• Employer-paid health premiums
• Hybrid work schedule
• Concierge Services
• Eldercare support
• First-week welcome kit
• HSA investment options
• Holiday parties