Operations Director

About the Role

This contract Operations Director role puts you at the center of projects that matter to our customers and our business. Match 11 years and Stress Management to this Charlotte job and you unlock $140,000 - $187,000, a contract schedule, and steady upward room.

Key Responsibilities

• Question the brief when the brief doesn't match reality
• Carry the Teamwork thread across three time zones and two tools
• Bridge Presentation Skills and Goal Setting so neither team works in the dark
• Notice when a general metric is lying and dig in
• Drive measurable improvements within your area of responsibility
• Catch the Goal Setting regression a tired reviewer would miss
• Own your mistakes loudly and your wins quietly

What You'll Bring

• Hands-on proficiency with Adaptability, ideally paired with Presentation Skills
• A teammate's instinct to unblock others before yourself
• A track record of mentorship-focused delivery in a contract structure
• Authorized to work in the United States without sponsorship

Operating out of Charlotte, Bain & Company designs the tools that power thousands of businesses in the general sector. You'll never have to guess where you stand with your manager in this contract role.

Come grow with us: $140,000 - $187,000 to start, a mentor to guide, benefits to lean on, and hours flexible enough for Charlotte living.

Candidates who apply now are entering a live, in-progress hiring process.

We open the Operations Director role today and close it once we meet the right person, so hurry.

Skills

• Time Management
• Adaptability
• Stress Management
• Creativity
• Professionalism
• Teamwork
• Goal Setting
• Accountability
• Presentation Skills

Benefits

• Game Room
• Core hours flexibility
• Board Games
• Certification Reimbursement
• Paternity Leave
• Parking Allowance
• Hybrid work schedule
• Paid volunteer days
• Casual dress code