Front Desk Agent

About the Role

As our newest Front Desk Agent, you'll help set the standard for quality across everything we do. At Apollo, a hybrid Front Desk Agent earns $66,000 - $100,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

• Keep mid-level expectations grounded in what the hybrid role can deliver
• Write the Emotional Intelligence runbook the next hire wishes they had
• Convert Emotional Intelligence chaos into a backlog someone can actually work
• Contribute to process improvements that boost efficiency and reduce waste
• Trim Stakeholder Management processes that have quietly outlived their purpose
• Read between the lines of what Frisco customers actually need
• Keep records, systems, and shared files organized and up to date

What You'll Bring

• Real proficiency with Organization, plus willingness to learn Stakeholder Management fast
• The judgment to say no to good ideas at the wrong time
• 4 or more years steering general projects end to end
• Written communication clear enough to survive a forwarded email chain
• Confident communicator across email, calls, and in-person meetings

At the heart of Apollo is a relentlessly curious belief that great general software should feel effortless. A hybrid role with us means real responsibility, real trust, and real support behind you.

We answer the money question first with $66,000 - $100,000, then keep going with growth budgets, mentorship, and a flexible hybrid schedule.

Hiring for this position is live and moving quickly, with interviews already underway.

The Front Desk Agent position won't stay open forever, so make your move while it's live.

Skills

• Emotional Intelligence
• Flexibility
• Growth Mindset
• Creativity
• Organization
• Initiative
• Goal Setting
• Attention Management
• Customer Service
• Stakeholder Management
• Decision Making
• Multitasking
• Prioritization

Benefits

• Technology Stipend
• Telemedicine and virtual care access
• Critical illness insurance
• Company swag and merchandise
• Mental health support services
• Sabbatical Leave