Customer Support Specialist
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160 applicants · 37,581 views
About the Role
Plenty of people can run a campaign; HealthCare Partners wants a Customer Support Specialist who can run the whole revenue engine. Step into a Customer Support Specialist position at HealthCare Partners where $42,000 - $61,000, team support, and career growth come standard.
Key Responsibilities
- Build the campaign calendar that keeps Kansas City, MO pipeline full year-round
- Drive upsell and renewal conversations with existing HealthCare Partners accounts
- Build the Account Management report leadership checks before the MO review
- Steer HealthCare Partners prospects from interest to invoice without friction
- Convert webinar attendees into sales marketing demos within 48 hours
- Manage paid search, social, and email programs end to end
What You'll Bring
- Demonstrated calm when a Kansas City, MO client changes scope mid-stream
- Resilience measured across 1 years of sales marketing cycles
- The composure to deliver bad news early and clearly
- The kind of reliability that earns you the hard assignments
- Time Management fundamentals plus the Customer Satisfaction Surveys polish clients notice
At HealthCare Partners, a warm-yet-rigorous Kansas City-based studio, the whole mission boils down to making Resilience feel effortless for everyone downstream. Around HealthCare Partners, the loudest voice never automatically wins the sales marketing argument.
Step in at $42,000 - $61,000, climb with structured growth, lean on a mentor, and take the flexibility HealthCare Partners is genuinely proud of.
Fresh interview slots opened up this week for the Customer Support Specialist search.
Apply today, and the next time we post about this sales marketing win, it could be yours.
Skills
- Zendesk
- CSAT Reporting
- Customer Satisfaction Surveys
- Written Communication
- Account Management
- Net Promoter Score
- Resilience
- Time Management
Benefits
- Referral Bonuses
- Company Outings
- Free therapy and counseling sessions
- Family planning support
- Stock options
- Restricted stock units (RSUs)
- Professional Development
- Pool Table
- Onsite Childcare
- Voluntary benefits marketplace