Customer Support Specialist
The details of this role were confirmed today. The salary range was verified against the current offer. Applications are still being accepted.
122 applicants · 68,474 views
About the Role
Eastdil Secured is assembling a high-performing revenue team, and we want a Customer Support Specialist to anchor it in Burbank, CA. Take stock: $93,000 - $133,000, contract, 4 years of QA Monitoring, and a mid-level title that grows teeth as you prove yourself.
Key Responsibilities
- Collaborate with product teams to position new offerings in the Burbank region
- Build the Burbank reference network that closes deals for you
- Translate Written Communication dashboards into stories the sales floor actually uses
- Line up the purpose-soaked sponsorships that put Eastdil Secured in front of buyers
- Grow Eastdil Secured's solutions-focused footprint one earned introduction at a time
What You'll Bring
- Familiarity with Work-Life Balance and related tools or frameworks
- Demonstrated Intercom expertise in a fast-moving sales marketing environment
- Comfortable presenting ideas to stakeholders at every level
- 4+ years putting Written Communication to work in a sales marketing setting
- Resilience measured across 5 years of sales marketing cycles
Most of Eastdil Secured still fits in one Burbank building, and that clarity-seeking closeness is exactly why its sales marketing work stays sharp. Disagreement is welcome here, but once we decide, the whole Eastdil Secured team rows in the same direction.
Come for $93,000 - $133,000, stay for the mentorship, the benefits, and the rare flexibility that makes Eastdil Secured a no-ego place to grow.
Our talent team is live and responsive, screening new resumes as they land.
Apply now to begin a rewarding career with our Burbank, CA team.
Skills
- Email Support
- Five9
- Kustomer
- Empathy
- QA Monitoring
- Written Communication
- Intercom
- Time Management
- Cold Calling
- Customer Success
- Public Speaking
- Work-Life Balance
- Continuous Learning
- Facilitation
Benefits
- Free financial planning services
- Health coaching
- Company Outings
- Disability Insurance
- Service anniversary awards
- Travel discounts
- Financial hardship assistance fund
- Meal delivery stipend
- Mentorship programs
- Training Budget
- Surrogacy assistance
- Family planning support
- Happy Hours
- Military leave