Customer Service Representative
This posting was re-examined by the hiring team today. This listing was refreshed with the latest role details. Screening is ongoing and replies are quick.
170 applicants · 48,087 views
About the Role
Pipeline math is unforgiving, and Capital Management Corp's Customer Service Representative thrives on it, turning Zendesk into a predictable revenue habit. This hybrid job at Capital Management Corp delivers $86,000 - $117,000, hands-on ownership, and a clear ladder for sales marketing professionals.
Key Responsibilities
- Qualify inbound leads and route them through the sales funnel efficiently
- Pitch Capital Management Corp's goal-oriented offering to buyers who haven't heard of us yet
- Forecast demand and align marketing investment with sales objectives
- Set the weekly cadence that keeps Capital Management Corp reps accountable
- Craft compelling messaging tailored to sales marketing buyers and decision-makers
- Run the mid-level account like it's the only one that matters
What You'll Bring
- Delightfully-weird problem-solving that doesn't wait for permission
- The diplomacy to align stakeholders who don't agree yet
- Ability to learn new sales marketing systems quickly and apply them effectively
- The reflex to surface risk before it surfaces itself
- Sharp written and verbal communication, tested under scrutiny
- Excellent written and verbal communication skills
- A steady hand when three priorities all claim to be number one
Capital Management Corp exists to solve hard sales marketing problems with a deeply collaborative approach and a Pomona, CA-rooted culture. People here care as much about how we work together as what we ship.
The whole offer in one line: $86,000 - $117,000, mentorship, benefits, and flexible hybrid hours that respect the life you have in CA.
Reopened and refreshed, the search for a mid-level candidate runs hot today.
Apply today, and the next time we post about this sales marketing win, it could be yours.
Skills
- Ticket Management
- Zendesk
- Troubleshooting
- Written Communication
- De-escalation
- Net Promoter Score
- SLA Management
- Inbound Call Handling
- Team Leadership
- Problem Solving
- Project Management
Benefits
- Cell phone plan discounts
- Employee of the Month
- Competitive base salary
- Casual dress code
- Wellness stipend
- Hybrid work schedule