Customer Service Manager
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122 applicants · 89,886 views
About the Role
The Customer Service Manager opening at Enterprise Products Partners is for someone who can carry a $67,000 - $104,000 number and still sweat the customer experience. Lay it bare: freelance Customer Service Manager, $67,000 - $104,000, 8 years of Salesforce Service Cloud, and a seat where Enterprise Products Partners decisions get shaped.
Key Responsibilities
- Carry the demo from screen-share to signature in one sitting
- Close the gap between what marketing promises and sales delivers
- Lead growth-minded go-to-market efforts for products launching in LA
- Sit in on demos and tighten the script after every loss
- Nurture the slow sales marketing leads until timing flips in our favor
- Mentor junior reps on outreach cadence and objection handling
- Keep the messaging consistent from Shreveport, LA billboards to cold DMs
- Position Enterprise Products Partners against competitors with clear, differentiated value props
What You'll Bring
- Practical command of QA Monitoring, with bonus points for Complaint Handling
- Clear thinking under the kind of pressure Shreveport, LA deadlines bring
- Proven follow-through, measured in shipped things rather than good intentions
- A solid foundation in Growth Mindset, refined over 6+ years
- Proven aptitude for Salesforce Service Cloud, ideally near Shreveport, LA
The gently-demanding people at Enterprise Products Partners have spent years proving that world-class Resilience can absolutely come out of Shreveport. Trust, transparency, and steady momentum are the three things we protect above all else.
Expect $67,000 - $104,000, a hybrid Shreveport office, generous PTO, and leaders who treat your development as a real priority.
We touched the timestamp today; the Customer Service Manager hunt continues in earnest.
Your next $67,000 - $104,000 opportunity is one application away, so why keep it waiting?
Skills
- Cold Calling
- Time Management
- QA Monitoring
- Complaint Handling
- Salesforce Service Cloud
- Jira Service Management
- Ticket Management
- Growth Mindset
- Resilience
Benefits
- Gym Membership
- Sabbatical Leave
- Nap pods
- Paternity Leave
- Tuition reimbursement
- Employee resource groups (ERGs)
- Team building activities
- Legal insurance plan
- Game Room
- Referral bonus program
- Retiree medical benefits
- Mental health support services
- Basic life insurance
- Compressed work week option