Senior Customer Service Representative
This listing was updated a short while ago. Qualified candidates are encouraged to apply soon.
198 applicants · 24,803 views
About the Role
Social Solutions Corp is assembling a high-performing revenue team, and we want a Senior Customer Service Representative to anchor it in Inglewood, CA. We're looking for 7+ years of Team Leadership; in return you'll get $106,000 - $162,000, ownership, and a team worth joining.
Key Responsibilities
- Hand the Senior Customer Service Representative crew a territory plan they can actually run
- Test messaging variations and iterate based on performance data
- Tune the ad creative until the sales marketing cost-per-lead drops
- Position Social Solutions Corp against competitors with clear, differentiated value props
- Open doors in Inglewood, CA that a senior title alone can't
- Represent Social Solutions Corp at trade shows, conferences, and local networking events
- Read the room on every senior call and adjust the close
What You'll Bring
- A CA sensibility, or genuine curiosity about this market
- Sound instincts for reading a room you've never been in before
- A portfolio or work samples that demonstrate your sales marketing expertise
- Familiarity with the rhythms of an experiment-friendly full-time team
- Comfort steering sales marketing conversations toward a decision
- 5 years of Gorgias práctica, plus a hunger for what's next
- Calm under the employee-centric chaos a senior role tends to generate
Social Solutions Corp is the supportive Inglewood, CA company that sales marketing insiders recommend but rarely the one that advertises. We hold space for disagreement, then commit fully once the sales marketing call is made.
Lead with the number, $106,000 - $162,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Inglewood life.
We bumped the date today, signaling this Senior Customer Service Representative search is ongoing.
We can't wait to meet you; submit your application to get started.
Skills
- Five9
- Customer Feedback Analysis
- Customer Onboarding
- CRM Software
- Time Management
- CSAT Reporting
- Written Communication
- Intercom
- Gorgias
- Zendesk
- Team Leadership
- Stakeholder Management
- Change Management
Benefits
- Floating Holidays
- Commission structure
- Hybrid Work
- Employee Assistance Program (EAP)
- Deferred compensation plan
- Equity grants
- Global mobility program
- Nap Pods
- Childcare subsidies
- Fully remote position
- Meal delivery stipend
- Kitchen Facilities
- Spot Bonuses
- International assignment opportunities